Volunteerism in the age of Facebook, Twitter
by Anna Bueno, Newsbreak contributor | 09/28/2009 8:38 PM
MANILA - If you entered the Ateneo de Manila University's covered courts on September 28, Monday -- barely two days after typhoon Ondoy flooded Manila -- you would think there was a concert or a grand general assembly going on.
There wasn't.
The multitude of people present was this university's version of Filipino bayanihan, one borne out of repeated pleas for donations and volunteers through Twitter, Plurk, and Facebook, and one that broke our so-called culture of apathy.
It was difficult not to get involved. Two days before, on Saturday, those of us online received word of stranded friends in Ateneo after Katipunan Avenue succumbed to a deluge, rendering the road impassable.
Ondoy then was starting to flood the metro, at a rate that would soon be marked as one of the fastest in Philippine history.
Friends stranded in Ateneo, and even we who were safe at home, lost their cellphone signals, and resorted to posting status messages on our Plurk, Twitter, and Facebook accounts.
In my case, my Facebook was flooded with messages and status updates of friends requesting that we contact their families to see if they were safe, and vice versa.
While I feared for my friends who were stranded, and those who had family members missing, I was equally thankful for those kind souls who offered help on the Web.
Before I knew it, Facebook became a live, updated stream not of quiz results or game updates, but rather of Ateneans -- and non-Ateneans, too -- helping each other contact family members, sending calls for rescue, or soliciting donations for the relief operations that were immediately established in our student leadership center.
This is the same building where our stranded schoolmates slept for the night.
If you compiled all the updates on Facebook, you would not even need to read the news websites. Everything was there: everyone was posting snippets of information; everyone was telling each other where a person could be found; everyone was recommending what would be the best way to help, or otherwise searching for a way.
A friend who's now a reporter for TV posted in his Facebook that it was a great time to be a journalist at this time of crisis, when there are a lot of people that can't immediately be reached by the government and would thus need media intervention.
How to help victims of OndoyAteneo de Manila University's Task Force Ondoy: Info on how to help Other ways to help (via abs-cbnNEWS.com) More photos of the Ateneo effort from Kevin Tatco's Multiply page |
I say, it is a great time not only to be a journalist, a student, or an Atenean even: it is a great time to be a Filipino. Personal interests are forgotten. Help is enthusiastically offered. And what was important was that people were brought to safety no matter who they were, or whatever background they came from.
The flurry of updates, calls for help, responses to calls for help, carried on in Facebook well into the night. It was hard to sleep with news of block mates whose houses were submerged, or professors whose families are still stranded on the roofs of their houses. But the updates went on.
There were sad stories, as I mentioned. There were happy ones, too: a friend safe and sound in another friend's house, a family rescued by an army truck, news of volunteers gladly helping relief operations in school. The call to participate and do something concrete was not only strong or irresistible. It was what my conscience was pushing me to do.
While posting and reposting updates on Facebook helped in dissemination of information, my hands would be put to better use if I actually helped along with the whole school. I'm sure a lot of us felt the same way, which explained the scene that greeted me today in school this Monday.
The sun was up and shining by the time I arrived in school to volunteer. Students, alumni, personnel -- a whole lot of people -- already were in two lines, each passing a bag of goods to be loaded to a truck.
Most were in blue shirts, in response to the call in Facebook for those who would volunteer. There was a registration booth for all the volunteers. Goods were organized in the different sections of the courts, and one gate was wide open for cars that would bring in donations, and for vans that would be used to transport goods.
Manang's, a cafeteria near Ateneo's covered courts, offered free food for volunteers. Personnel and some students I know who belonged to one school organization cooked lunch for the volunteers. The food and drinks for the volunteers themselves came from donations.
Even after the amazing concern I witnessed online two days before, I was pleasantly surprised to see the love played out before my very eyes. Never before had I encountered so many students willing to lend a hand: to pack instant noodles, help sort out underwear, and lift boxes of goods off to Montalban.
Never before have I seen my classmates, blockmates, friends, raise their hands so enthusiastically when our Sanggunian president asked for volunteers who would clean up the GK villages affected by the flood.
My companions were so eager to be deployed in the areas that they took the initiative to ask those in-charge where they can be deployed in advance, since many volunteers also wanted to go to the affected areas.
Every section of the covered courts -- from the food repacking section, the holding section, the clothes sorting section -- was milling with students who were helping out, and having fun. In the clothes section, for example, some students were enjoying “shopping” clothes for the families who would receive the clothes they were packing.
The food section never ran out of students willing to go around the “conveyor belt” several times to pack food. The students at the “assembly line” -- those who loaded the packed goods to the trucks and vans -- cheered and applauded each other on after each truck had been filled to the brim.
We never ran out of volunteers. You could even say there were too many of us already, that it was advised that some of us transfer to nearby relief centers, or text our companions to bring more relief goods instead, since we were running out.
It was amazing to be part of that crowd working together as one for those in need, and heartwarming to realize that my schoolmates used this day not to make up for class work that was due, but to help.
I have never seen the school like this before.
Two days I ago, I was watching television and was feeling hopeless after seeing a video of a family being carried away by a huge wave of the flood. I still fear for that family. But seeing everyone's energy and generosity today was encouraging. It was something that I would be proud of in years to come, something that changed how I see every person in school, or even those outside it.
Acts of love -- like the one I just saw in full bloom today, in the very community I thought was “apathetic” -- makes me hope, and makes me believe that we can get through this.
About the Author
Anna Bueno is in her fourth year taking up AB Communication at the Ateneo De Manila University in Quezon CIty.